EXISTING BIDDER OR LOGGING IN FOR THE FIRST TIME?
On the AuctionGrooVe.com Home page Click on LOGIN/REGISTER at upper right corner in the red banner.
If registering and email instructions do not appear in your Inbox within 3 minutes, check your spam and other folders. In Gmail check your Promotions folder. Be sure to whitelist and add our address, email@AuctionGrooVe.com to your contacts. These "filters" are initiated as security measures by email providers industry wide.
NEW BIDDERS: Click REGISTRATION, enter requested information and follow instructions.
EXISTING BIDDERS: Click LOGIN, click FORGOT PASSWORD, ENTER your BIDDER NUMBER, Click RESET and you will receive an email with instructions. CHECK YOUR EMAIL - CLICK RED - RESET PASSWORD.
Auction Terms & Contact Information: When you click on Enter Auction, look near the top of the page, below the red banner with the auction title but above Featured Lots and select the appropriate icon for desired information. Terms are also found by using the tab below photos in each lot.
TIPS FOR DESKTOP: Click on any photo to enlarge or scroll left or right to desired photo by clicking with your cursor or using the arrows on your keyboard. If you click it again the photo will enlarge even more. You can drag the enlarged photo around to view different areas or use icons in the upper right corner to Zoom, Full Screen Share and Close. You can use the Back Arrow at the top of your browser too.
WATCH LIST: Login and click the Red Eyeball at the bottom of the lot to add an item to your Watch List. Click on an individual lot and scroll to User Links near the bottom to view All Watched items, even if they're from multiple auctions.
TIPS FOR MOBILE DEVICES: Click on any photo to access all photos for that lot and scroll left and right to view. Click again to enlarge and scroll or pinch to zoom in and out for super close up views. Use icons in the upper right corner to view Full Screen, Share and Close photos OR slide the enlarged photo up to remove it from view. Select Red Button for Previous Lot or Next Lot or select Back to Catalog at top of screen to view all lots stacked in order.
CONTACT US: Go to the Home Page or at the bottom of any lot and fill in the form. If you discover any tips or have any (helpful) suggestions, please contact us using the form or send your tips to Email@AuctionGrooVe.com. If it is urgent please call 608-792-2437 However, we may not be available at auction closing time so DO NOT WAIT UNTIL THE LAST MINUTE TO CONTACT US.
HELPFUL TIPS - FIND INVOICES - CREDIT CARD PAYMENTS & MORE
1) Log In at AuctionGrooVe.com.
2) Scroll to bottom of page, find USER LINKS at bottom center of page, just below that click ACCOUNT to open the next page.
3) On upper left, just below ACCOUNT, find tabs for invoices, credit cards & more.
4) SIGN UP & PICK UP INSTRUCTIONS WITH LOCATION LINK IS FOUND ON CURRENT INVOICE AFTER AUCTION ENDS. You can view all of your past invoices here as well.
5) Stay GrooVy!
PICK UP BY APPOINMENT ONLY IN SOUTH LA CROSSE
THURS OCT 27th 5:00 to 6:15 PM and SAT OCT 29 from 11 to Noon